1. Terms of Service (Terms and Conditions)

Effective Date: 01.01.2025

Introduction

Welcome to Televagal, the company behind PhysioCam. By accessing or using PhysioCam, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our service.

1.1 Acceptance of Terms

By registering for, purchasing, or using PhysioCam, you agree to these Terms of Service and any additional policies referenced herein. Televagal reserves the right to update these terms from time to time. Continued use of the service constitutes acceptance of any changes.

1.2 Service Description

PhysioCam is a downloadable software product that uses real-time video of a client’s face to evaluate physiology and the changes in their nervous system. This service is currently provided in Early Access, meaning that while it is functional, some features may be incomplete or subject to change as we refine the product.

1.3 Early Access Disclaimer

Welcome to Early Access!

We’re thrilled to have you join us on this exciting journey. As an Early Access user, you understand that the software is under active development. You may encounter incomplete features, bugs, or interface inconsistencies as we work to improve and expand the product. Your feedback is invaluable, and by participating, you agree to share your insights to help shape the final version of PhysioCam.

1.4 User Obligations

1. You agree to use PhysioCam only for its intended purposes and in accordance with these Terms.

2. You must not misuse or attempt to reverse-engineer the software.

3. You are responsible for maintaining the confidentiality of your account information.

1.5 Intellectual Property

All intellectual property rights in PhysioCam and any accompanying documentation are owned by Televagal. No license or right is granted to you except as expressly stated in these Terms or in the End-User License Agreement (EULA).

1.6 Termination

Televagal reserves the right to terminate or suspend your access to PhysioCam if you violate these Terms. In the event of termination, you will no longer be permitted to use PhysioCam, and any active licenses may be revoked.

1.7 Limitation of Liability and Disclaimer of Warranties

PhysioCam is provided “as is” and “as available,” without warranties of any kind. Televagal is not liable for any indirect, incidental, or consequential damages arising from your use of the software. In no event shall our total liability exceed the amount you paid for access to the service.

1.8 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1.9 Contact Information

For any questions regarding these Terms, please contact us at:

Email: support@televagal.com

2. Privacy Policy

Effective Date: 01.01.2025

Introduction

Televagal (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data in connection with PhysioCam, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.1 Data We Collect

1. Account Information: When you register for PhysioCam, we collect information such as your name, email address, and payment details.

2. Usage Data: We may collect data on how you interact with the software to improve its functionality and user experience.

3. Feedback and Experiences: Therapists may share their experiences and insights regarding the use of PhysioCam. This information is anonymised and does not include names, addresses, or other personally identifying details unless you voluntarily provide them.

2.2 How We Use Your Data

1. To provide and maintain our service

2. To process transactions and manage subscriptions

3. To communicate with you about your account or updates to the service

4. To gather feedback and improve PhysioCam

2.3 Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared with trusted service providers only for purposes necessary to operate the service (e.g., payment processing), and under appropriate data protection agreements.

2.4 Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

2.5 Your Rights

Under UK GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities. To exercise these rights, please contact us at [Insert Contact Email].

2.6 Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to manage or block cookies if desired.

2.7 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

2.8 Contact Information

For questions or concerns regarding your privacy, please contact us at:

Email: support@televagal.com

3. End-User License Agreement (EULA)

Effective Date: 01.01.2025

IMPORTANT – READ CAREFULLY

This End-User License Agreement (“EULA”) is a legal agreement between you (“User” or “Licensee”) and Televagal (“Licensor”) regarding your use of the PhysioCam software.

3.1 Grant of License

Subject to your compliance with this EULA, Televagal grants you a non-exclusive, non-transferable license to install and use PhysioCam on your devices solely for personal or professional use.

3.2 Restrictions

1. You may not copy, modify, or distribute PhysioCam except as expressly permitted under this EULA.

2. You shall not reverse-engineer, decompile, or disassemble the software.

3. You must not use PhysioCam in any manner that violates any applicable laws or regulations.

3.3 Intellectual Property Rights

All rights, title, and interest in PhysioCam and any related materials remain the exclusive property of Televagal. This EULA does not grant you any rights to Televagal’s trademarks, service marks, or other intellectual property.

3.4 Termination of License

Your license to use PhysioCam will terminate automatically if you breach any term of this EULA. Upon termination, you must cease all use of the software and delete all copies from your devices.

3.5 Disclaimer of Warranties and Limitation of Liability

PhysioCam is provided “as is” without warranties of any kind, either express or implied. Televagal’s liability for any damages arising from your use of the software shall not exceed the amount paid by you for the license.

3.6 Governing Law

This EULA is governed by the laws of England and Wales, and any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

3.7 Contact Information

For any queries related to this EULA, please contact:

Email: [Insert Contact Email]

Address: [Insert Company Address]

4. Payment and Refund Policy

Effective Date: 01.01.2025

4.1 Payment Terms

1. Subscription Options: PhysioCam is available via a monthly subscription of $79.

2. Billing Cycle: Subscription fees are billed in advance on a monthly basis.

4.2 Refund Policy

1. Refund Eligibility: If you are not satisfied with PhysioCam, you may request a refund within 30 days of your initial purchase.

2. License Termination: Upon receipt of a valid refund request, your PhysioCam license will be terminated. Additionally, any licenses granted to your clients through your unique coupon code will also be revoked.

3. Client License Purchases: If your clients wish to purchase their own license for PhysioCam following a termination, they may contact us directly for assistance.

4.3 Cancellation

1. You may cancel your subscription at any time; however, refunds will only be granted if the cancellation is made within the 30-day refund period. After this period, no refunds will be issued, and your subscription will continue until the end of the current billing cycle.

4.4 Changes to Payment Terms

Televagal reserves the right to modify pricing and payment terms with prior notice to our subscribers. Continued use of the service constitutes acceptance of any changes.

4.5 Contact Information

For any questions regarding payment or refunds, please contact us at:

Email: support@televgal.com

5. Data Protection Compliance Notice

Effective Date: 01.01.2025

Introduction

Televagal is committed to ensuring the security and protection of your personal data. This Data Protection Compliance Notice outlines how we adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

5.1 Data Collection and Processing

1. We collect personal data, such as your name, email address, and payment information, when you register for or purchase PhysioCam.

2. In addition, when therapists share their experiences using PhysioCam, we may process feedback data. This data is anonymised, and no personally identifiable information (such as names or addresses) is disclosed.

5.2 Lawful Basis for Processing

We process your personal data on the basis of:

1. Contractual Necessity: To provide you with access to PhysioCam and manage your subscription.

2. Legitimate Interests: To improve our services and ensure the security and functionality of our product.

5.3 Data Security and Retention

1. We employ appropriate technical and organisational measures to safeguard your personal data.

2. Your data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

5.4 Your Rights

Under UK GDPR, you have the right to:

1. Access the personal data we hold about you.

2. Request rectification or erasure of your personal data.

3. Object to or restrict the processing of your personal data.

4. Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at support@televagal.com

5.5 Data Transfers

Any transfer of personal data outside the UK will be conducted in accordance with applicable data protection laws, ensuring an adequate level of protection.

5.6 Changes to This Notice

We may update this Data Protection Compliance Notice from time to time. We encourage you to review it periodically for any changes.

5.7 Contact Information

For any data protection queries or concerns, please contact:

Email: support@televagal.com

By using PhysioCam, you acknowledge that you have read and understood these documents and agree to be bound by their terms.